What Is a Social Care Worker? Our Social Care Worker’s are professionals who support vulnerable adults and the ageing population, some with health conditions and/or disabilities; we assist them to live safe and secure in their own homes for as long as possible.
What Do Social Care Workers Do? Our Social Care Workers' role is diverse and depends on our service user’s needs. Some examples of the typical services that we provide.
Help with shopping
Accompanying for appointments or social engagements
Domestic responsibilities such as housework
Meal preparation and cooking
Mobility assistance, including transferring people using hoists or helping them from their bed to chair or chair to toilet
Communicating with families
What Are Our Areas of Care?
Our Social Care Workers care for the aging population and adults having physical disabilities, here are some examples:
Neurological care – conditions like multiple sclerosis, Parkinson’s disease, motor neurone disease
What's It Like being a Social Care Worker?
Care working can be hard, however it is an equally rewarding profession.
Some Social Care Workers have had a loved one that received care and recognise they could contribute to families in a similar position. Most social care workers are motivated to make a difference in the lives of the people they work with, some even see their profession as more of a calling. Some encounter care work at an older age, possibly coming from a completely unrelated career. With life experience in hand, these individuals can often relate to their service users more effectively.
With such a diverse range of service users, each day can look very different. Out in the community, you could visit a service user with a neurological condition such as Parkinson's disease, before escorting another service user to a dentist/GP appointment or shopping.
What Are the Benefits of being a Social Care Worker?
Many Social Care Workers talk about how rewarding their work is. Often they have a desire to see their service users bloom and more than anything, it’s the small daily wins that are most meaningful.
Breaking the ice with a new service user and putting a smile on their face. Calming down an anxious person who doesn’t recognise their surroundings or earning the trust of an individual’s family to help a loved one.
Our Social Care Workers experience the joy of using their skills to help others live happier lives in their own homes.
What Are Some of the Challenges you might face as a Social Care Worker?
While it can be an extremely satisfying vocation, care work does come with unique challenges and may not be for everyone. Therefore we believe you should deliberate carefully when considering your role within the care sector as a career.
Good manual handling techniques are foremost on our minds, assisting our service users with their activities can be physical, and it’s essential that you look after your own physical health.
The psychological impact of the role should also be considered. Our social care workers develop bonds with their service users and families, which can be extremely hard when a service user has a deteriorating medical condition or approaches their end of life. Social care workers are usually an emotional source of strength for everyone around them and must remain professional even at the most difficult times.
Service users can sometimes be challenging to work with, especially if they value their independence and now rely on someone else for help. Others might have medical conditions such as dementia, eliciting behavioural changes which require patience and understanding to manage. Good communication is essential when dealing with families, who may show signs of stress when loved ones require support.
You must also be willing to get stuck into the role. Attending to the needs of vulnerable individuals who may be unable to wash, dress or get to the toilet alone requires a special kind of person who regards care as a vocation rather than simply a job.
What Skills Do You Need to be a Social Care Worker?
The most important attributes are soft skills; communication, self-motivation, responsibility, teamwork, problem solving, decisiveness, flexibility, ability to work under pressure, negotiation and conflict resolution. Compassion and empathy are major factors in care work, where dealing with challenging situations is normal.
Helping service users who may be immobile or forgetful requires patience and understanding.
You’ll often be a lifeline for your service users. They may feel anxious, upset, or isolated and your visit may be the highlight of their day. Approaching situations with openness, friendliness and clear communication will allow you to thrive in your role.
Do You Need Any Qualifications to Be a Care Worker?
You don’t necessarily require any formal qualifications like GCSEs or A-levels to become a care worker, although we find them desirable.
Your values and temperament towards the work are far more important. Never underestimate how much a caring smile can make to our service users.
We offer our Social Care Workers the opportunity, should they choose to work on the job, to achieve an NVQ Level 2 or 3 diploma in health and social care.
Many people choose to become a Social Care Worker because of a personal experience with the profession. Perhaps you’ve looked after a loved one or they’ve received care; this may be experience you can put to good use in a professional context.
Outside of formal qualifications, working with vulnerable individuals means that care workers must be vetted for any criminal convictions using the Disclosure and Barring Service check. To learn more about DBS checks, click here.
Because we deliver care in people’s homes, a reliable transportation is required with a driving license being highly desirable; you should also be able to provide proof of insurance.
HEAR WHAT OUR STAFF, SERVICE USERS AND FAMILIES HAVE TO SAY
"Carers were kind, respectful, and very cheering. I know mum looked forward to their coming. I also found that I could rely on them completely."