If you have symptoms of coronavirus (a high temperature or a new, continuous cough), do not go to places like a GP surgery, pharmacy, or hospital. If you have these symptoms, use the 111 coronavirus service to find out what to do.

Source: National Health Service

Our Managers

Registered Manager: Judith "Jude" Porter
judith@gentlefolkcare.co.uk

Assistant Manager: Hannah Eagling
hannah@gentlefolkcare.co.uk

Managing Director: Fiona Gallimore
 

Our Office

Financial Administrator; Dawn Kerry
dawn@gentlefolkcare.co.uk

 

Our Office Location

Unit 7, The Appleyard

Kenninghall Road,

Banham,

Norwich,

Norfolk. NR16 2HE

Contact Information

01953 887 187
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Our Social Care Workers

 

Each of our social care workers are trained to provide care in a way that is discreet and respects your personal boundaries. Furthermore, we conform to all the legal requirements for organisations who work with vulnerable adults, they supply references and are fully vetted by the Disclosure & Barring Service [DBS].

We provide an exceptional induction into the company and ensure all necessary training is undertaken.  Encouraging staff to take-up further development opportunities, such as relevant professional training, short courses, e-learning, shadowing more experienced care workers, NVQ's.

A message from our Director

As a young mother of two fine boys, I began my career in health care.  After having been in the health care business for over 20 years, in 2012, I decided to open the doors of Gentle Folk Community Care.  To this day I still feel privileged to be welcomed into so many homes, met so many families, and cared for such a diverse group of clients.

 - Fiona
 

Our Services

Personal care is a term we use to refer to supporting you with personal hygiene and toileting, along with dressing and maintaining your personal appearance.

Some personal care tasks include:

  • Bathing and showering
  • Medication administration*
  • Applying lotions and creams as required
  • Dressing and getting ready for bed
  • Oral hygiene
  • Support with shaving
  • Foot care, especially if you are diabetic need to be extra vigilant with your feet (not podiatry or nail cutting)
  • Helping you to the toilet, including using a commode or bed pan
  • Changing continence pads, along with cleaning intimate areas
  • Support moving position in bed, to stretch and prevent bed sores
Care assistants are trained to provide all aspects of personal care, yet there may be some things you’d prefer to do for yourself - let us know.   
* Some exceptions apply subject to individual medical needs

We offer both regular and one-off support (1 hour weekly minimum) with the following tasks:

Companionship and Sitting Service

Isolation (even if perceived) and loneliness can be overcome by our companionship and sitting service.  Our friendly care assistants will build a rapport and often become good friends with your loved one. 

Cleaning services and vacuuming

Our care assistants can carry out many tasks such as washing dishes, vacuuming, cleaning bathrooms, oven cleaning and even dusting.

Laundry and ironing

We will be able to complete your laundry and ironing, as well as any other duties you may need help with.

Shopping and running errands

Our services aren’t just confined to the home. Care assistants can go out to collect food shopping and other essentials, as well as run errands such as going to the Post Office or picking up prescriptions for example.

Preparing meals and snacks

Adhering to your specific dietary requirements, and personal preferences, is something that all of our care assistants are trained in. They are able to prepare delicious and nutritious meals that suit your own tastes as well as cleaning up afterwards.

 

Overnight [Waking and Sleeping]

Overnight care can ease yours or your loved one’s anxiety about being alone at night.  It also helps in many other ways, including:

  • Support with administering medication through the night
  • Assisting with toilet breaks
  • Regular help for changing position in bed, particularly after an operation or injury
  • Better overall health by being able to rest through the night
  • Someone on hand for those living with progressive conditions such as dementia
  • Extra peace of mind for your family knowing someone is on-hand

Above all else, finding reliable overnight care is sometimes the deciding factor in allowing people to stay in their own home, rather than considering residential care.

What others say about us...


On 16 July 2019 Care Quality Commission rated Gentle Folk Community Care Overall - Good.
 
The Care Quality Commission (CQC) monitors, inspects and regulates services to make sure we meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care.
"The carers turn up perfectly on time, marvellous."

— Service User Review
 
"They care for the carer. They go above and beyond to support me. They offer to do housework and shopping to alleviate pressures on me."
— Family Carer Review
"The staff are very skilled, I can not speak highly enough about them."

— Relative Review

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Gentle Folk Community Care, LTD.  Since 2012 ©  All Rights Reserved.

Directors: Mrs Fiona Gallimore / Mr Joseph Gallimore. 

Registered Office, Unit 7, The Appleyard, Kenninghall Road, Banham, Norfolk, NR16 2HE.

Company number 8053050